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Carlos Alcaraz told what he needs to work on in the off-season after suffering shock defeat to Zizou Bergs

World No. 2 Carlos Alcaraz suffered an unexpected exit from the Shanghai Masters after falling to a 7–5, 7–6 (4) defeat to unseeded French qualifier Zizou Bergs in the tournament’s third round.

The victory marked Bergs’ career-high win over a top-ten opponent, as he capitalized on Alcaraz’s struggles from the baseline and a series of uncharacteristic forehand errors to secure his first fourth-round appearance at a Masters 1000 event. Alcaraz, who entered the match on a seven-game winning streak, admitted frustration with both his performance and the court conditions, though he avoided making excuses for the loss.

The defeat also marked his fifth setback of the season, underscoring a challenging stretch for the Spaniard as he prepares for the off-season ahead.

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